Whether you’re looking for guidance about services and facilities, assistance to choose the best room layout or even just the low-down on local hotspots, supermarkets and coffee shops – we’re with you every step of the way.
All our accommodation types include their own bathroom, and most are single occupancy unless you choose to live with a partner in a qualifying Studio room.
Studio Room: Usually referred to as a single suite or studio flat, these provide facilities such as a bed, desk, wardrobe, toilet, bathroom and kitchen.
Apartment (Flat): These provide facilities such as bed, desk, wardrobe, toilet, bathroom and kitchen. Typically, you will be sharing the kitchen with 2-3 other people, unless you choose to live in either a Classic Ensuite or Social Ensuite apartment, where the apartments are much larger.
Your rent covers it all! Utility bills, laundry, housekeeping, access to our incredible amenity spaces, curated events, 24/7 reception and support, plus onsite maintenance. (Just a heads-up: TV licence isn’t included.)
Most of our contracts run for 51 weeks, with a limited number of 44-week options available for specific room types in each location. For September 2025, contracts begin on 6th September 2025.
No worries! We offer ‘No Place, No Pay’ and ‘No Visa, No Pay’ policies. Just show us the proof as soon as you’re aware, and you can cancel your booking.
You can cancel within 14 days of signing the contract (before 1st August) or within 24 hours if after. After that, you’ll need to wait for a replacement tenant to be found to be released. When you re-let, your advance rent payment is refunded minus any charges and there’s a £50 contract variation fee.
From chill pet therapy and morning meditation to inspiring TEDx talks and an end of year all-out extravaganza, our events are all about community and wellbeing. Got an idea? You can help shape the calendar, too!
Yes! Selected studios (like Deluxe and Ultimate) are perfect for couples or friends. Both tenants will be asked to upload their details individually, sign a contract and arrange payment terms. There’s an extra charge, split between both residents.
Absolutely! Whether you’re booking with friends or making new ones, we offer group booking options and a Refer a Friend scheme. Our lettings team is here to help you sort it all out.
Facilities and features can vary, but typically you’ll have a bed, a study with a desk and chair, wardrobe, storage, and bookshelves. Bedding isn’t included but you can pre-order a pack for delivery to your room, as well as kitchen utensils.
Only if you want to pay in instalments. We also fully accept international guarantors – all that’s needed is proof of ID and permanent address (e.g. a utility bill).
Yes! Our standard office hours are between 9am – 5pm, but we’re here 24/7 with concierge and security, plus daytime maintenance support through the Fusion app.
